Deamzb Online Store Shipping and Delivery Policy

 

1. Shipping Options

1.1 Standard Shipping

  • Deamzb offers standard shipping for all orders. The estimated delivery time for standard shipping typically ranges from 5-10 business days, depending on the destination and product availability.

1.2 Expedited Shipping

  • Expedited shipping options are available for customers who wish to receive their orders faster. Estimated delivery time for expedited shipping is 2-5 business days. Additional charges may apply based on the size, weight, and destination of the package.

1.3 International Shipping

  • Deamzb provides international shipping to select countries. Shipping times may vary based on the destination country, customs processing times, and local delivery services. Customers are responsible for any customs duties, taxes, or additional fees that may apply.

2. Shipping Costs

2.1 Cost Calculation

  • Shipping costs are calculated based on the weight, dimensions, and destination of the package. The total shipping cost will be displayed at checkout before the customer completes their purchase.

2.2 Free Shipping

  • Deamzb may offer free shipping on select products or for orders that meet a specified minimum purchase amount. Free shipping offers, when available, will be clearly advertised on the product page or during checkout.

2.3 Handling Fees

  • Some orders may include handling fees in addition to shipping costs. These fees cover special packaging, fragile items, or other handling requirements and will be disclosed to the customer at checkout.

3. Order Processing

3.1 Processing Time

  • Orders are typically processed within 1-2 business days after the order is placed. Processing times may vary depending on product availability, payment confirmation, and other factors. Customers will be notified via email when their order has been shipped.

3.2 Order Tracking

  • Once an order has been shipped, customers will receive a tracking number via email. Customers can use this tracking number to monitor the progress of their shipment through the carrier’s website.

3.3 Shipping Delays

  • While Deamzb strives to ensure timely delivery, there may be occasional delays due to unforeseen circumstances such as weather conditions, carrier delays, or customs processing. In the event of a delay, customers will be notified as soon as possible, and every effort will be made to expedite the delivery.

4. Delivery

4.1 Delivery Timeframes

  • Delivery timeframes vary based on the selected shipping method and destination. Estimated delivery dates will be provided at checkout. Please note that these are estimates and not guaranteed delivery dates.

4.2 Signature Requirements

  • Some deliveries may require a signature upon receipt. If no one is available to sign for the package, the carrier may leave a delivery notice with instructions on how to arrange for redelivery or pick-up.

4.3 Missed Deliveries

  • In the event of a missed delivery, the carrier will typically leave a notice indicating that an attempt was made. Customers are responsible for following the instructions provided by the carrier to arrange for redelivery or to pick up the package from the carrier’s facility.

4.4 Lost or Stolen Packages

  • Deamzb is not responsible for lost or stolen packages that have been confirmed as delivered by the carrier. Customers are encouraged to provide a secure delivery address where someone will be available to receive the package.

5. International Shipping

5.1 Customs and Import Duties

  • International shipments may be subject to customs duties, taxes, and import fees levied by the destination country. These charges are the responsibility of the customer and will be collected at the time of delivery. Deamzb is not responsible for any delays caused by customs clearance.

5.2 Restricted Items

  • Certain products may be restricted or prohibited from being shipped to specific countries due to local laws and regulations. Customers are responsible for ensuring that the products they order comply with the import regulations of their country.

5.3 International Shipping Timeframes

  • International shipping times vary depending on the destination country, customs processing times, and local delivery services. Customers will be provided with an estimated delivery timeframe at checkout, but actual delivery times may vary.

6. Undeliverable Packages

6.1 Incorrect Address

  • If a package is returned to Deamzb due to an incorrect or incomplete address provided by the customer, the customer will be responsible for the reshipping costs. Deamzb will contact the customer to confirm the correct address before reshipping.

6.2 Unclaimed Packages

  • If a package is unclaimed and returned to Deamzb, the customer will be responsible for any additional shipping fees to resend the package. If the customer chooses not to have the package resent, a refund will be issued minus the original shipping costs.

7. Shipping Policy Updates

7.1 Changes to Policy

  • Deamzb reserves the right to update this shipping and delivery policy at any time. Customers will be notified of significant changes via email or through the Deamzb platform. Continued use of the platform and placing orders constitutes acceptance of the updated policy.

 

This policy is designed to provide transparency and ensure a smooth shipping and delivery experience for all Deamzb customers.
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